ChangEui Accounting Firm (the "Company") takes the protection of clients' personal data seriously and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
If the Company revises this Privacy Policy, it will provide notice through a pop-up announcement on its website.
This Policy has been in effect since 2023.
- Personal data collected
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The Company collects the following personal data through online inquiries for the purposes described below.
- Items collected: subject, e-mail address, message content, attachments and access logs
- Method of collection: online inquiry form
- Purpose of collection and use
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The Company uses the personal data it collects for the following purposes.
- Responding to online inquiries, providing requested services and handling related customer support.
- Retention and use period
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As a rule, the Company destroys personal data without delay once the purpose of collection and use has been achieved. The following information is, however, retained for the periods stated below.
(a) Retention under the Company's internal policy
- - Records of fraudulent use
- Reason for retention: prevention of fraudulent use
- Retention period: 1 year
(b) Retention required by applicable law
Where retention is required under applicable laws such as the Commercial Act or the Act on Consumer Protection in Electronic Commerce, the Company retains member information for the period prescribed by those laws. In such cases the Company uses the retained information solely for the purpose of that retention. The retention periods are as follows.
- Records relating to contracts or withdrawal of subscription
- Reason for retention: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years
- Records relating to payment and the supply of goods
- Reason for retention: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years
- Records relating to electronic financial transactions
- Reason for retention: Electronic Financial Transactions Act
- Retention period: 5 years
- Records relating to consumer complaints or dispute resolution
- Reason for retention: Act on Consumer Protection in Electronic Commerce
- Retention period: 3 years
- Procedure and method of destruction
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As a rule, the Company destroys personal data without delay once the purpose of collection and use has been achieved. The procedure and method are as follows.
- Destruction procedure
Information you entered at registration is, once its purpose has been achieved, transferred to a separate database (or, for paper records, a separate file store) and retained for a set period in accordance with the Company's internal policy and other statutory data-protection grounds (see Retention and Use Period) before being destroyed. Personal data transferred to a separate database is not used for any purpose other than that retention, except where required by law.
- Destruction method
Personal data stored in electronic file form is deleted using technical means that render the record irrecoverable.
Personal data printed on paper is destroyed by shredding or incineration.
- Provision of personal data to third parties
- As a rule, the Company does not provide users' personal data to third parties. The following are exceptions.
- Where required for product delivery, installation or after-sales service (name, mobile number, installation address)
- Where the user has given prior consent
- Where required for product delivery, installation or after-sales service (name, mobile number, installation address)
- Outsourcing of collected personal data
- The Company does not entrust your information, without your consent, to any external provider other than the delivery, installation and after-sales service providers contracted by the Company. Should such a need arise in future, the Company will notify you of the recipient and the scope of the entrusted work and, where necessary, obtain your prior consent.
- Rights of users and legal representatives, and how to exercise them
- Users and their legal representatives may at any time view or correct their own registered personal data, or that of a child under 14 in their care, and may request withdrawal of registration. To view or correct such personal data, click 'Change Personal Information' (or 'Edit Member Information'); to withdraw registration and your consent, click 'Withdraw Membership' and complete identity verification, after which you may view, correct or withdraw directly. Alternatively, if you contact the Privacy Officer in writing, by telephone or by e-mail, the Company will act without delay. Where you request correction of an error in your personal data, the Company will not use or provide that data until the correction is complete. Where incorrect personal data has already been provided to a third party, the Company will notify that third party of the outcome of the correction without delay so that the correction is carried through. Personal data cancelled or deleted at the request of a user or legal representative is handled as set out in 'Retention and Use Period of Personal Data Collected by the Company' and cannot be viewed or used for any other purpose.
- Installation and operation of automatic personal data collection devices, and how to refuse them
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The Company operates cookies, which store and retrieve your information from time to time. A cookie is a very small text file sent to your browser by the server operating the Company's website and stored on your computer's hard disk. The Company uses cookies for the following purposes.
- Purpose of cookies
Purpose of cookies: analysing the access frequency and visit duration of members and non-members, identifying users' preferences and interests and tracking their activity, and measuring event participation and visit counts, in order to provide targeted marketing and personalised services. You have a choice as to whether cookies are installed. By setting the options in your web browser you may accept all cookies, be prompted each time a cookie is stored, or refuse the storage of all cookies.
- How to refuse cookies
How to refuse cookies: you may accept all cookies, be prompted each time a cookie is stored, or refuse the storage of all cookies by selecting the relevant option in your web browser. Example (Internet Explorer): Tools at the top of the browser > Internet Options > Privacy. Please note that if you refuse the installation of cookies, some services may not function properly.
- Personal data complaints service
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To protect clients' personal data and handle related complaints, the Company has designated the following department and Privacy Officer.
- Privacy Officer
- Name: Administrator
- E-mail:
You may report any personal data protection complaint arising from your use of the Company's services to the Privacy Officer or the responsible department. The Company will respond promptly and fully to reports from users.
If you require any other report or consultation regarding infringement of personal data, please contact the organisations below.
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- 1. Personal Information Dispute Mediation Committee (www.1336.or.kr / 1336)
- 2. ePRIVACY Mark Certification Committee (www.eprivacy.or.kr / +82-2-580-0533~4)
- 3. Internet Crime Investigation Centre, Supreme Prosecutors' Office (http://icic.sppo.go.kr / +82-2-3480-3600)
- 4. Cyber Terror Response Centre, National Police Agency (www.ctrc.go.kr / +82-2-392-0330)
